Dr. Helen Turnbull has 25+ years of experience as a Thought Leader in Global Inclusion, Unconscious Bias and Diversity. She has a deep knowledge of what it takes to create an inclusive workplace environment. Her PhD dissertation research was on internalized oppression across cultures and she has a comprehensive grasp on what variables and dynamics can be barriers to inclusion.

Her topic has global appeal and she has spoken in Australia, Hong Kong, New Zealand, Singapore, Europe, UK, Canada, Latin America and the USA 

Dr. Turnbull's extensive experience includes working with Blue Chip clients such as Texas Instruments, Raytheon, J.P. Morgan Chase, Motorola, Hewlett Packard, AT & T, eBay, Wells Fargo, Intel Corporation, Microsoft and Citigroup Europe. She has worked extensively in Australia with multiple clients, including Commonwealth Bank, National Australia Bank, Reserve Bank of Australia, QBE Insurance and many others on Unconscious Bias and its impact on diversity and inclusion, utilizing her unconscious bias psycho-metric assessment tool, "Cognizant".

She is the developer of three online assessment tools which provide clients with behavioral metrics for individuals and organizations; including "Cognizant" an unconscious bias assessment tool which helps leaders identify their blind spots and the "ISM Profile" - an online 360 diversity skills identification assessment which assists organizations to embed an inclusive work environment and The Gender Gap Analysis.

Dr. Turnbull has made major contributions in assisting Texas Instruments to win the Catalyst Award and the Malcolm Baldridge Award and was instrumental in helping both J. P. Morgan Chase and Citigroup Europe win the prestigious Opportunity Now Award and Business in the Community Awards.  In 2012 Commonwealth Bank of Australia won the Catalyst Award in large part due to the use of Cognizant for 550 leaders and in 2015 QBE Insurance won the Australian Employer of Choice Award as a direct result of her work with 450 Executives.

In addition to her doctorate in Human and Organizational Systems, Helen has two Masters Degrees; one in Industrial Psychology and Mental Health Counseling and a second in Human and Organizational systems. She received her undergraduate degree in Sociology and Psychology and is a member of a number of significant professional organizations including the Academy of Management, American Psychological Association, Society for Phenomenology & the Human Sciences and the OD network. In 2009 she won the "Distinguished Research Award" for an article - "Diversity & Inclusion: Developing an Instrument for the identification of Skills deficiencies" published in the Academy of Strategic Management Journal and she also won the nomination to speak at the "Last Lecture series" at Nova SE University. She is also published in the Organizational Culture, Communications and Conflict Journal and her latest book is "The Illusion of Inclusion". She is a member of the National Speakers Association, and The Global Speakers Federation.   Dr. Turnbull spoke at TEDx Delray Beach on May 3rd 2013 on Inclusion, Exclusion, Illusion and Collusion. 

She is a Thought Leader and Keynote Speaker and speaks regularly in Australia, Asia, Europe, UK, the USA and Canada. She earned the CSP (Certified Speaking Professional) distinction from the National Speakers Association and is a Global Speaking Fellow with the Global Speakers Association; one of only 33 professional speakers in the world to hold this distinction.

I believe it is imperative to build trust and respect in the one on one coaching relationship.

Coaching can be an over-used word and what brings it meaning and depth is the ability on both parties to share in a meaningful and productive manner.  I want time spent talking with me to feel like time well spent. I am very honest in my communication style and while being empathetic will not sugar-coat feedback where I feel you are receptive to it and it will help you to grow and achieve your goals.

The ability to listen with your head and your heart is important to me; to hear what is being said both literally and between the lines. I know how to hold a safe space that enables psychological safety, learning and growth.  I listen to the message and the sub-text that each individual is expressing and help my mentees to explore challenges they perceive in a manner that is both productive and reflective. I am also very capable of picking up your concerns when you do not always realize you are expressing them and enabling you to explore challenges that will enable personal and professional growth.

Michael Jackson sang of the “Man in the Mirror” and I am a believer in a quote from Socrates that the “Unexamined Life is not worth living.” I also happen to believe, based on my work in the field of Unconscious Bias, that “the unchallenged brain is not worth trusting.” We are all capable of socially constructing a story about our lives and gaining insights into the impact of that story allows for reflection and personal growth.  Having a sense that you are really being heard and that someone is taking the time to “get you” and to understand your goals, strengths, opportunities and weaknesses is, for me, a critical part of the coaching relationship.

While I am classically trained in an OD approach to human behavior and can utilize Gestalt, Tavistock and Human Interaction methodologies my style is very open.

I am an effective communicator and an effective listener. I believe some problems need behavioral solutions and others need strategy and tactics; while others require that we dig deeper at an intra-personal level.

I prefer to hear and understand who you are first before developing an agreed approach that will work for both of us.

I can relate to self-esteem issues, imposter syndrome challenges, ego issues etc.  We all have them and the question is how do we manage them. I see it as my role to help you to see the person in the mirror that other people see and explore the impact that has on your professional working relationships.

Languages

• English

 Region

• Florida, U.S.
• Global, via Zoom